Terms and Conditions

Overview

This website/application is operated by the Moongrav team. In this website/application, “we” and “our” refer to the Moongrav team. Moongrav provides you (the user) with this website/application, including all information, tools, and services on this website, provided that you accept all the terms, conditions, policies, and statements set forth herein.

By accessing our website and/or purchasing any goods from us, you use our “Services” and agree to the following terms and conditions (“Terms and Conditions”, “Terms”), including any other terms, conditions, and policies mentioned herein and/or provided via hyperlinks. These Terms and Conditions apply to all users of the website, including but not limited to visitors, suppliers, customers, merchants, and/or content contributors.

Please read these Terms and Conditions carefully before accessing or using our website/application. By accessing this website or using any part of this website, you agree to these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, you may not access this website/application or use any services. If these Terms and Conditions are considered an offer, acceptance is limited to these terms and conditions.

All new features or tools added to the current store are subject to these Terms and Conditions. You can view the latest version of the Terms and Conditions on this page at any time. We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and/or changes on the website/application. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website/application after changes are posted constitutes your acceptance of those changes.

Part One - Terms and Conditions of the Online Store

By agreeing to these Terms and Conditions, you agree not to use our products for illegal or unauthorized purposes, and you agree not to violate any applicable laws (including, but not limited to, copyright laws) in your country when using this service.

They must not spread worms, viruses, or other destructive code.

Any breach of these Terms will result in the immediate termination of your service.

Part Two - General Terms

We reserve the right to refuse to provide services at any time for any reason.

You understand that your content (excluding credit card information) may be transmitted unencrypted and may involve (a) transmission over various networks and (b) modifications to comply with the technical requirements of the connected network or device. Credit card information is always encrypted during network transmission.

You agree not to copy, reproduce, sell, resell, or utilize any part of the Service, use the Service, or access the Service, or through any contact methods on the website/application providing the service, without our express written permission.

The headings used in this Agreement are for convenience only and do not limit the terms of this Agreement or have any other effect.

Part Three – Accuracy, Completeness, and Timeliness of Information

We are not responsible if the information provided on this website is inaccurate, incomplete, or outdated. The content of this website is for general informational purposes only and should not be used as the sole basis for decision-making. Before making any decision, you should consult more authoritative, accurate, complete, or up-to-date sources of information. You assume all risks associated with your use of the content of this website.

This website may contain some historical information. Historical information is not necessarily up-to-date and is for reference only. We reserve the right to change the content of this website at any time, but have no obligation to update the information on the website. You agree to be solely responsible for monitoring changes to our website.

Part Four – Service and Price Changes

The prices of our products are subject to change without notice.

We reserve the right to change or terminate the Service (or its parts or content) at any time without notice. We assume no responsibility to you or any third party for any changes, price changes, suspension, or termination of the service.

Part Five - Products or Services (where applicable)

Some products or services may be available only online through the website/application. These products or services are limited in quantity and are only returnable under our return policy.

We have made every effort to ensure that the colors and images of products are displayed as accurately as possible in the store. However, we cannot guarantee that colors will display perfectly correctly on your computer screen.

We reserve the right (but not the obligation) to restrict the sale of our products or services to specific persons, geographic regions, or countries. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantity of any product or service available. All product descriptions or product prices are subject to change without notice, and we reserve the right of final interpretation. We reserve the right to discontinue the sale of any product at any time. Any product or service offered on this website that is prohibited in your region is invalid.

We do not guarantee that the quality of the products, services, information, or other materials you purchase or receive will meet your expectations, nor do we guarantee that any errors in the service will be corrected.

Part Six - Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel the quantity of purchases per person, per household, or per order. These limits may also apply to orders placed using the same customer account or the same credit card, and/or orders using the same billing address and/or shipping address. If we change or cancel an order, we may attempt to contact you using the email address and/or billing address/phone number you provided when placing the order. We reserve the right to limit or prohibit orders placed by resellers, resellers, or distributors in our sole discretion.

You agree to provide up-to-date, complete, and accurate purchase and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that we can complete your transactions and contact you as necessary.

For more details, please read our Returns Policy.

Part Seven - Optional Tools

We may provide you with access to third-party tools, but we neither monitor nor control these tools, nor do we have any influence over them.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions, and make no endorsements. We assume no liability for any consequences arising out of or related to your use of optional third-party tools.

Use of any optional tools provided on this website is at your own risk and responsibility, and you should ensure that you are familiar with and agree to the terms and conditions of the tools provided by the relevant third-party providers.

We may provide new services and/or features (including the release of new tools and resources) through the website/application in the future. Such new features and/or services will also be subject to these terms and conditions.

Article 8 - Left Side of Third Parties

Some content, products, and services we provide may contain material from third parties.

Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy of these websites, nor do we make any warranties or assume any liability for any third-party materials or websites, or any other third-party materials, products, or services.

We are not liable for any loss arising from the purchase or use of goods, services, resources, content, or any other transaction on third-party websites. Please carefully read and understand the policies and terms of the third party before making any transaction. For complaints, claims, concerns, or questions regarding third-party products, please contact the relevant third party directly.

Part Nine - User Comments, Feedback, and Other Submissions

If you submit certain content at our request (e.g., an entry for a competition), or submit ideas, suggestions, proposals, plans, or other materials (collectively, “Comments”) without our request via the internet, email, mail, or other means, you agree that we may edit, copy, publish, distribute, translate, and use any Comments you submit at any time without restriction. We have no obligation to (1) keep Comments confidential, (2) pay any Comments, or (3) respond to Comments.

We have the right (but not the obligation) to monitor, edit, or delete content that we deem illegal, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that infringes on the intellectual property rights of any party or violates these Terms and Conditions.

You agree that your comments will not infringe on the rights of any third party, including copyright, trademark, privacy, moral rights, or other personal or proprietary rights. You further agree that your comments will not contain defamatory or other illegal, abusive, or obscene content, nor any computer viruses or other malicious software that may in any way affect the operation of this service or any related website/application. You must not use a false email address, impersonate another person, or mislead us or any third party regarding the source of any comment. You are solely responsible for the comments you post and their accuracy. We assume no responsibility for any comments posted by you or any third party.

Section 10 - Personal Information

Your transmission of personal data through this store is subject to our Privacy Policy.

Section 11 - Errors, Inaccuracies, and Omissions

Our website or service may sometimes contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping costs, delivery times, and inventory. We reserve the right to correct any errors, inaccuracies, or omissions at any time, as well as to change or update information or cancel orders without prior notice (even after you place an order).

Unless otherwise provided by law, we have no obligation to update, modify, or clarify information on the Service or any related websites/applications, including but not limited to pricing information. Any specific update or refresh date on the Service or any related websites/applications should not be construed as indicating that all information on the Service or any related websites/applications has been changed or updated.

Section 12 - Prohibited Uses

In addition to other prohibited uses set forth in the Terms and Conditions, you may not use this website or its content to: (a) for any unlawful purpose; (b) incite or participate in any unlawful activity; (c) violate any international or UK regulations, rules, laws or local regulations; (d) infringe or violate our intellectual property rights or the intellectual property rights of others; (e) harass, insult, abuse, harm, defame, disparage, intimidate or discriminate against any person on the basis of sex, sexual orientation, religion, race, color, age, national origin or disability; (f) submit false or misleading information; (g) upload or transmit any virus or any other type of malicious code that may or could impair the functionality or operation of this service or any related website/application, other website or the Internet; (h) collect or track the personal information of others; (i) send spam, engage in phishing, domain hijacking, pseudocode attacks, web crawling, web scraping or data scraping; (j) for obscene or immoral purposes; or (k) Interfering with or circumventing the security features of this Service or any related website/application, other websites, or the Internet. If you violate any prohibited use, we reserve the right to terminate your use of this Service or any related website/application.

Article 13 - Disclaimer; Limitation of Liability

We do not warrant, represent, or guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.

We do not guarantee the accuracy or reliability of results obtained through the use of the Service.

You agree that we may remove or terminate the Service at any time indefinitely without prior notice.

You expressly agree that you assume all risks arising from your use of or inability to use this Service. This Service and all products and services offered to you through this Service (unless otherwise expressly stated) are provided to you "as is" and "as available" without any representations, warranties, or conditions of any kind, express or implied, including but not limited to all implied warranties or conditions of merchantability, satisfactory quality, fitness for a particular purpose, durability, title, and non-infringement.

Under no circumstances shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising out of or in connection with the use of the Service or any products obtained through the Service, including but not limited to errors or omissions in content, or any loss or damage of any kind arising out of or in connection with the use of the Service or any products published, transmitted, or otherwise made available through the Service, even if advised of the possibility of such loss or damage. Because some states or jurisdictions do not allow the exclusion or limitation of liability for indirect or incidental damages, our liability in those states or jurisdictions is limited to the maximum extent permitted by law.

Section 14 - Indemnification

You agree to indemnify, hold harmless, and hold harmless us, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from and against any and all claims or demands (including reasonable attorneys' fees) made by any third party arising out of or relating to your breach of these Terms and Conditions or the documents contained herein, or your breach of any law or third-party rights.

Section 15 - Separation

If any provision of these Terms and Conditions is held to be illegal, invalid, or unenforceable, such provision shall remain in effect to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be separated from these Terms and Conditions, and such determination shall not affect the validity and enforceability of the remaining provisions.

Section 16 - Termination

Obligations and liabilities incurred by either party prior to the termination date shall remain in effect upon termination of this Agreement.

These Terms and Conditions shall remain in effect from the effective date until termination by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services or cease using our website.

If we determine in our sole discretion that you have failed to comply with any term or provision of these Terms and Conditions, or if we suspect that you will fail to comply, we may terminate this Agreement at any time without notice, and you shall remain liable for all amounts due up to and including the termination date; and/or we may refuse you access to our Services (or any part thereof).

Article 17 – Entire Contract

Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

These Terms and Conditions, along with any policies or operating rules we have on this website or related to the Services, constitute the entire agreement and understanding between you and us, and bind you to your use of the Services, superseding all prior or concurrent oral or written agreements, communications, and proposals between you and us (including, but not limited to, any prior versions of these Terms and Conditions).

Regarding any of these Terms and Conditions

No interpretation or ambiguity shall adversely affect the party that drafted these Terms and Conditions.

Article 18 - Applicable Law

To better serve our visitors and valued users, we have recently made the following updates:

This contractual relationship is governed by the laws of the United Kingdom and any other applicable local laws relating to the Merchant's business activities.

This includes, but is not limited to, the laws of the Merchant's place of registration (London), the laws of the jurisdiction where the Merchant operates, the laws of the customer's or cardholder's place of residence, and all applicable laws and regulatory requirements of our acquiring partners, payment processors, and service providers.

All applicable laws shall apply without prejudice to any conflict of laws principles.

Article 19 - Changes to Terms and Conditions

You can view the latest version of the Terms and Conditions on this page at any time.

We reserve the right to update, change, or replace any part of these Terms and Conditions at our sole discretion. Updates and changes will be posted on our website/application. It is your responsibility to check our website/application periodically for changes. Your continued use of or access to our website/application or services after we post changes to these Terms and Conditions constitutes your acceptance of those changes.

Section 20 - Contact Us

If you have any further questions or concerns, please contact our customer service center.

Company Name: MOMO VOGUE LTD

Company Address: D473 Cumberland House, 80 Scrubs Ln, London, England, NW10 6RF

Note: This address is not a return address. We will not accept returns sent to this address.

Returns to this address are invalid and will not receive a refund.

Thank you for your cooperation!